This week we talk to Victoria Taylor, who knows everything there is to know about Customer Experience. What makes an experience good for a customer of a product? With a service when do you need to release an owl and when do you need to just provide a reliable experience? We’ll discover all these things and more. Will we mention Llamas?
Victoria’s contact details:
Pick up her free Points Of Entry Strategy e-Book here: https://mailchi.mp/d862b60658ba/points-of-entry-strategy